Benevolence

WE DO NOT JUDGE AND WE TRUST AND RESPECT FROM DAY ONE
We behave with candor both in the way we listen and the way we speak. We genuinely care for the individuals we support and help.

Accountability

OUR ACTIONS AND RESULTS ARE TRANSPARENT AND WE STAND BY THEM
We do not hide, whether it’s a good initiative or a failure. We commit to do everything in our power to reach our common goal. We persevere and are resilient. It helps that we are constantly learning new things and trying to improve our practice.

Solidarity

WE ALWAYS FAVOUR COOPERATION, MUTUAL AID & TEAM-WORK IN ORDER TO REACH OUR GOALS
We are proposing our services in a clear & explicit manner. We can help & we love to share our knowledge. The immediate consequence of this is that we are not afraid of saying when we don’t know and of asking for help.

Results

WE MEASURE OUR IMPACT WHILE LEADING CHANGE
Our purpose can only be delivered through excellence. This implies we agree at the start of each assignment of the outcome to be reached and KPIs to measure progress

Loyalty

WE ARE FRANK, HONNEST, INVOLVED AND CARING
In order to respect our commitment and to be truthful to our belief, we “say what we do, and do what we say”. We’d rather say ‘we’ than ‘I’. We always aim for integrity and fairness.

Joie de vivre

WE BELIEVE THAT THE BEST IS YET TO COME, WE TRUST THAT THE GLASS IS ALWAYS REFILLABLE AND WE TRY NOT TO TAKE OURSELVES TOO SERIOUSLY
We commit to always be part of the solution and never of the problem. We promise to never lose our smile and humor whatever the situation we face. We focus on the future and not on what if’s …